Sonnenalp
  • Food & Beverage
  • Vail, CO, USA
  • $45-55K
  • Salary
  • Year-Round - Full Time

PTO, Sick, 401k, health, dental, vision, life insurance, supplemental insurance, house account, discounts throughout property


Primary Purpose of Position

The Bully Ranch Restaurant Manager will oversee the front of the house operations in one of the Sonnenalp Resort's first-class restaurants, the Bully Ranch. The Bully Ranch is a local favorite and has been a Vail institution since the 1980's.

The Manager will ensure consistent, superior service and food quality and must be able to step into all positions in the restaurant as necessary. The Bully Ranch kitchen also services our Room Service department and the Bully Ranch Manager will need to support this department as needed. The Manager will comply with, and enforce all hotel/restaurant policies and procedures.

Essential Duties and Responsibilities

  • Supervise staff to make sure they are properly prepared for an upcoming shift and providing them with the tools they need to perform well; menu terminology, 86 list, special group needs, etc.
  • Supervise staff during a shift to ensure exceeded guest satisfaction; points of service, attention to detail
  • Schedule and manage payroll of front of house staff.
  • Interview, train, coach, mentor all front of house and in-room dining staff.
  • Oversee service of all customers and assure a smooth flow and consistent service throughout the shift.
  • Generate and produce all promotions and advertising for the restaurant.
  • Responsible for achievement of budgeted revenue and payroll.
  • Prioritize and organize all phone messages regarding reservations
  • Work with kitchen staff to make sure food is being prepared in an organized and timely manner
  • Perform daily closeouts
  • Help keep departments properly stocked by placing orders for coffee and tea and letting the appropriate managers know if we have shortages of products
  • Handle of inventory matters monthly
  • Ensure orders are delivered to the guests rooms in a timely fashion

Education/Experience

  • At least 2 years of restaurant management experience required, preferably in a luxury hotel environment
  • Excellent customer service and problem solving skills
  • High School diploma or equivalent required
  • Degree in Business or Restaurant Management preferred
  • Minimum 21 years of age
  • TIPS certification helpful
  • Flexible schedule and ability to work early mornings, holidays, and weekends
Sonnenalp
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